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Can a doctor charge me for copies of my medical records?
Use the free tool — Medical Records Request
The short answer
Yes, but the fee is limited. Under federal law, a provider may charge only a reasonable, cost-based fee. That can cover copying labor, supplies, and postage. It cannot cover the time spent searching for or retrieving your records (HHS — Right of access fees, 45 C.F.R. 164.524(c)(4)).
What counts as an allowed fee
- Labor for copying the records.
- Supplies — paper, the physical media if you asked for a copy on media.
- Postage, if you asked them to mail it.
- For an electronic copy of an electronic record, HHS also allows a flat option of $6.50 as an alternative to itemizing the actual cost.
What they cannot charge you for
- Searching for or retrieving your records.
- A general "records fee" not tied to actual copying cost.
- Anything at all, if the reason is an unpaid bill — a provider may not withhold your records because you owe money.
Florida rules
Florida law also addresses this directly. Fla. Stat. 456.057 requires licensed practitioners to furnish copies of records on request, and the fee allowed is set by the licensing board — you should confirm the current per-page rate with the board before you pay. Hospital records are covered separately under Fla. Stat. 395.3025. When the federal rule and the Florida rule differ, whichever one is more favorable to you applies.
If you think you were overcharged
- Ask, in writing, for an itemized breakdown of the fee.
- If they won't fix it, contact the provider's privacy officer.
- If that fails, you can file a free complaint with the federal HHS Office for Civil Rights within 180 days. In Florida, you can also complain to the Florida Department of Health for a licensed provider.
This is not legal advice, and it is not a comment on any specific bill you received. Confirm the current fee cap with the Florida licensing board, and confirm your rights with HHS OCR, before you pay or dispute a charge.
What to do next
The free tool can read your own request or bill and tell you, based on it, whether the fee looks like it fits these rules, and give you the letter to ask for an itemized fee or to push back. Nothing you paste is stored.
The full version — $4.99
Full kit · One request: letter, third-party authorization, follow-up, fee dispute, OCR complaint text, log
Use the free toolMedical Records Request explains the HIPAA right of access and Florida records law in plain language; it can be wrong, and it is not legal advice. It does not interpret medical content. Nothing you paste is stored.