Surprise Bill ShieldHealth costs · The bill they can't send you
Florida

Am I allowed to be billed this?

Paste the bill — who sent it, what for, where the care happened, what your insurance paid — and your plan type. In a few seconds you get whether the No Surprises Act or Florida's balance-billing law likely protects you, what you should owe instead, and the letter and complaint that make it stop. No account. Nothing stored.

Free first lookEnglish · EspañolNothing is storedNo Surprises Act & FL 627, linked
Plan active

Free — takes 30 seconds

The bill and your plan.

Who sent the bill, the amount, what it was for, where and when the care happened, whether the hospital or facility was in-network, what your insurance paid (from the EOB if you have it), and your plan type.

Free. Takes a few seconds.

Why this exists

Since 2022 they can't send that bill. Most people pay it anyway.

The anesthesiologist you never met, the ER doctor at the hospital you didn't choose, the helicopter — federal law now limits you to your in-network share. But the bill still arrives, stamped past due, and nobody tells you. This checks it and writes the letter.

How it works

Thirty seconds. Then a letter that cites the statute.

01

Paste the bill

Who billed, how much, where, what insurance paid. Nothing is saved.

02

See if the law protects you

Federal or Florida law, what you actually owe — in English or Spanish.

03

Send the letters

Provider, insurer, and the federal complaint — in the full version.

Plans

Checking the bill is free. The letter kit is $9.

The free check tells you whether you're protected and what you owe. The kit writes the provider letter, the insurer letter, the complaints and the collections response.

Letter kit
$9one bill

The provider and insurer letters, the federal and Florida complaint text, a one-page timeline and the collections response. English or Spanish. Printable.

  • Provider letter citing the No Surprises Act
  • Insurer reprocessing letter
  • CMS and Florida DFS complaint text
  • Collections response — print or save as PDF
HR, unions & patient advocates
$99per month

For an HR benefits desk, a union local's member services, a hospital patient advocate or a legal-aid intake that sees these bills every week.

  • Unlimited kits for the people you serve
  • Your organization's name on every letter
  • Spanish and English
  • Cancel any time

All prices in USD, handled by Stripe. The free check never goes behind a paywall.

Common questions

Can my doctor really bill me like this? Isn't this illegal?

Since 2022, the federal No Surprises Act bans balance bills for emergency care and for out-of-network providers at an in-network facility, unless you signed a 72-hour advance notice-and-consent (which isn't allowed for emergency, anesthesiology, radiology, pathology, neonatology, assistant surgeons, hospitalists, intensivists, or diagnostic services). Florida's Fla. Stat. 627.64194 also bans balance billing for emergencies and for in-network-facility care you couldn't choose. Paste your bill and we'll tell you whether it appears prohibited — this is not legal advice, so confirm with the CMS No Surprises Help Desk or Florida DFS before you rely on it.

Is this really free? Is what I paste stored?

The first look is free and nothing you paste is stored — there's no account. If you want the ready-to-send letter kit for one bill it's $9; HR staff, unions, and patient advocates handling many bills can get the tool for $99/month.

What do I actually owe on this bill?

If the No Surprises Act or Florida law applies, you should only owe your in-network cost sharing — the amount that counts toward your in-network deductible, based on your EOB. Paste the bill and your insurance details and we'll show what that figure likely is. This isn't legal advice, so double-check it against your EOB and, if you're unsure, the CMS Help Desk.

What do I do right now, before the due date?

Don't ignore the bill and don't let it go to collections — respond in writing before the due date and keep every EOB. Use the provider letter to say you'll pay only in-network cost sharing and ask them to re-bill your insurer, and the insurer letter to ask them to reprocess the claim at in-network cost sharing. If it's not fixed, file with the federal No Surprises Help Desk at 1-800-985-3059, or Florida DFS at 1-877-693-5236 for state-regulated plans.

What if I have Medicare or no insurance at all?

The No Surprises Act rules here cover employer, marketplace, and individual plans, and don't apply to ground ambulances. For Medicare, a provider who accepts assignment can't balance bill you, and one who doesn't is limited to 15% over the Medicare-approved amount. If you're uninsured, you should have gotten a Good Faith Estimate and can dispute a bill that's $400 or more above it.

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