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Big Print Phone Guide for Elderly Parents

Use the free tool — Grandparent Tech Card

What this is

Every family has the call that ends with "it disappeared." This is a way to fix that. You tell us the phone your parent actually has and which app you want them to use — FaceTime, WhatsApp, Google Meet, Zoom, or Messenger — and you get back a one-page card built for that exact combination.

What you get

• A one-page card, in big type, easy to read from across the room.
• Numbered steps written with the exact words and icons that app shows on that phone.
• What to do if something goes wrong on the screen.
• Both English and Spanish, no account needed, free.

How it works

1. Name the phone and the app. Give the model and rough age, the app you use, and both your names.
2. Get the card. It comes with numbered steps, the exact words and icons on the screen, and what to do if it goes wrong — all in big type.
3. Print and tape. Put it by the chair or on the fridge. On your next visit, walk through it once together.

What it can't promise

The steps are written for the phone and app you named, as they commonly appear. A software update can move a button, so the card may not match perfectly every time. That's why it helps to sit down together once and walk through it.

This tool is not affiliated with Apple, Samsung, Google, Meta, Zoom, or any carrier. It writes instructions from the phone model and app you name — it cannot see the actual device, and screens change with software versions.

Common questions

• Is it free? Yes. No account is needed to use it.
• Will it match exactly what my parent sees? It's written for that phone and app as they typically look, but an update can shift things around. That's why a walk-through together is worth doing.
• Which phones and apps does it cover? Whatever phone your parent has, paired with FaceTime, WhatsApp, Google Meet, Zoom, or Messenger — you name the combination and the card is built around it.

What to do next

Use the free tool now: tell it the phone your parent has and the app you want to use with them. It builds the card from those exact details — nothing guessed, nothing generic. Print it, tape it up, and walk through it together on your next visit.

Use the free tool

Grandparent Tech Card writes instructions from the phone model and app you name; it cannot see the device, and interface details change with software versions. It is not affiliated with Apple, Samsung, Google, Meta, Zoom or any carrier.