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Deactivated Over a Background Check? Your Rights

Use the free tool — Gig Deactivation Appeal

What this notice usually means

If your deactivation notice mentions a background check, a consumer report, a company like Checkr or HireRight, or your "driving record," the decision was likely based on a report — not just an algorithm. That matters, because federal law gives you specific rights when a report is used to make a decision about you.

Your rights under the Fair Credit Reporting Act (FCRA)

Under the federal Fair Credit Reporting Act, you have real, enforceable rights here:

• You can get a free copy of the report from the company named in your notice.
• You can dispute anything inaccurate or incomplete with that company. It generally must investigate within 30 days.
• The platform must have given you a copy of the report and a summary of your rights before making a final adverse decision — before deactivating you, not after.

See CFPB — background checks & your rights for the plain-language federal rules.

Winning a dispute does not guarantee reinstatement. It means the report gets corrected — you still need to send that corrected report to the platform along with your review request.

What to gather before you appeal

• The original deactivation notice (email or in-app message) — dated.
• A copy of the consumer report, requested from the company named in the notice.
• Anything showing an inaccuracy — wrong dates, a case that was dismissed, someone else's record mixed with yours.
• Your dispute filing with the reporting company, and its response, once you have it.

How to appeal to the platform

Use the review or appeal path named in your own notice — in-app Help, "Request a review," or the support email printed in the notice. Do this as soon as possible and keep your confirmation. Platforms change their review windows often; the notice you received is the only authority on your specific deadline — not this page, not anyone else.

Your appeal letter should be short and factual: state the account and the date of the notice, say what you believe happened, list your attached evidence by name, correct any inaccurate facts, mention any dispute you filed with the reporting company, and ask for reinstatement and a written response. No threats, no anger.

Income while you wait

Florida generally classifies transportation network company drivers as independent contractors under Fla. Stat. 451.01, which usually affects eligibility for state reemployment assistance. But FloridaCommerce decides each case — you may still apply. For emergency help, call 211. CareerSource Florida centers help place people in new work quickly, at no cost.

If your dispute involves discrimination based on race, religion, disability, or national origin, the EEOC or the Florida Commission on Human Relations can be contacted, and an employment lawyer can assess it. Free civil legal help statewide is listed at FloridaLawHelp.org.

What to do next

Paste your actual deactivation notice into the free tool. It reads your own document and tells you the likely reason, points you to the platform's own review path, and lists the evidence that matters for your specific case — no account, nothing stored. This page and the tool are not a lawyer and cannot get you reinstated; they explain the notice in plain language so you know what to do first. Confirm anything important with the platform and, where needed, with a professional.

Gig Deactivation Appeal explains a platform notice in plain language; it can be wrong, and it is not legal advice. Platforms set their own review rules and windows — the notice you received is the authority. Background-check rights are under the federal Fair Credit Reporting Act as published by the CFPB. Free legal aid: floridalawhelp.org. Nothing you paste is stored.